Service Catalog

Categories (13)

Accounts and Passwords

Help logging in, password resets, Duo, and changes to account details.
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Athletics

Tickets and intramural/fitness center waiver.
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Audiovisual, Classroom, and Event Support

Smart classrooms & conference rooms, 25Live room reservations, and event A/V support.
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Communication and Collaboration

Email, Phones, Zoom videoconferencing, and O365/Google Workspace.
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Communication & Marketing

The services below connect you with specific team member(s) within Communications and Marketing. Please review each option carefully to ensure you select the form that best fits your request.

Need help deciding? Contact us at communications@northern.edu.
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Computers and Devices

Support and repair for computers, computer accessories, card swipe readers, printers, and other devices.
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Enterprise Systems

Cognos/Data Reporting, Security and Support for Banner, DegreeWorks, Cognos, Image Now, Navigate, Slate, 25 Live, Audience View, etc.
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Facilities

Custodians, grounds crew, keys, room signs, heating/cooling, and more.
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Network and Wi-Fi

Connecting to the internet, report an issue, network file storage, and VPNs
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Productivity Software

Office, Adobe Cloud, Forms, Formstack, Signatures, Surveys, and more.
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Software Review

For new software or renewal
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Teaching and Learning Software

D2L, Respondus LDB, Panopto, and more.
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Web Services

Northern.edu website and directory, Northern mobile apps, myNSU, and Drupal.
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