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Categories (11)
Accounts and Passwords
Help logging in, password resets, Duo, and changes to account details.
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Athletics
Tickets and intramural/fitness center waiver.
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Audiovisual, Classroom, and Event Support
Smart classrooms & conference rooms, 25Live room reservations, and event A/V support.
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Communication and Collaboration
Email, Phones, Zoom videoconferencing, and O365/Google Workspace.
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Computers and Devices
Support and repair for computers, computer accessories, card swipe readers, printers, and other devices.
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Enterprise Systems
Cognos/Data Reporting, Security and Support for Banner, DegreeWorks, Cognos, Image Now, Navigate, Slate, 25 Live, Audience View, etc.
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Facilities
Custodians, grounds crew, keys, room signs, heating/cooling, and more.
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Productivity Software
Office, Adobe Cloud, Forms, Formstack, Signatures, Surveys, and more.
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Teaching and Learning Software
D2L, Respondus LDB, Panopto, and more.
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Network and Wi-Fi
Connecting to the internet, report an issue, network file storage, and VPNs
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Web Services
Northern.edu website and directory, Northern mobile apps, myNSU, and Drupal.
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Popular Services
Public Website - northern.edu
General Support and Maintenance
Email (Outlook/Gmail)
AV Set Up and/or Professional Service Request
Phone and Voicemail
My Recently Visited Services
Computer Accessories
Report an Issue
🚽 Plumbing
Turnitin
🔑 Key Requests
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D2L
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