Popular Services

Help with connecting to available Wi-Fi networks on campus.

Request an additional mailbox, access to distribution list, or report an issue.

Get Support, installation or updates on NSU supported software

Support for Mobile ID, New Setups, or to report issues

For help logging into your Northern account.

Request access or report an issue for card readers, which can be found on doors, laundry, vending machines, and cash registers around campus.

Help with connecting to a wired network on campus.

Student success, advising, and progress reports

For issues/requests pertaining to a mouse, keyboard, monitor, docking station, web cam, or any other computer accessory. To checkout computer related equipment.

Student registration, bill pay, and attendance confirmation. Faculty rosters and grade entry.

Room reservations

Office for your computer and collaborative apps

Door lock, hang something on wall, desk drawer broken, build request

Course Access, Course Mappings, Sandboxes, Quiz Requests, and Other Faculty Services

For events, meetings, presentations, and other special projects

New hires, department transfers, and role changes.

For installing, requesting, and troubleshooting printers or scanners.

Request custom designs for print and digital materials - from brochures and posters to social media graphics and signage.

File and Data Transfers, Windows Update, Drivers, Firmware, Battery Issues, and Usage Questions

Request help with logging into your Northern account using DUO Push.

Office moves, landscaping, parking lot, snow/ice removal