Setting up Speed Dial on Codecs

Question

How do I set up a speed dial on a Polycom RealPresence Group 300/500/700 codec? 

Answer

  1. Log in to your codec's web interface at the IP address shown on the Home screen on the connected display. After a factory reset, your codec should be as follows for login information:
    1. Username:   admin
    2. Password:   last six digits of the device serial number
  2. Once logged in, click Manage Favorites.
  3. In the center of the screen, select Create New Favorite.

Manage Favorites and Create New Favorite

 

  1. Enter the following:
    1. In the "First Name" field, enter the name of the class, time, and frequency.
      1. Example: Span 2 TTH 2:30
    2. In the "IP Address" field, enter the dial string sent to you by Media Services at Northern State University.
      1. Example: 144.195.19.161##91819397260#045786#12

In the bottom-right, click Save.

Entering First Name and IP Address

 

  1. Click Place a Call.
  2. In the center of the screen, click Edit (next to "Speed Dial").

Place a Call and Speed Dial Edit

 

  1. Use the search bar at the top to search for the name of the class (e.g., for "Span 2 TTH 2:30" you may search for "Span 2").
  2. Once the class shows up in the list, select Add. Note: Once added, it should say "Remove" instead.
  3. In the bottom-right, click Save.

Search, Add, and Save

 

  1. On the top-left of the codec web interface, search for "icons".
  2. Select Show Icons on the Home Screen.

Search for Icons and Show Icons on the Home Screen

 

  1. In the center of the screen, click Speed Dial to open the dropdown.
  2. Check the box "Enable Speed Dial".
  3. For the "Maximum Number of Entries", select 25. Note: Only the speed dials you put in will show up.
  4. Click Save.

Speed Dial Settings

 

The class speed dial you just created should show up in two places:

  1. Click Place a Call. The speed dial heading should show the name of the class.Place a Call and Using Speed Dial
  2. If your codec is not in a call, the name of the class should show up on the Home screen as a large button at the top that can be selected for easy dialing.

 

You are ready to test the connection if:

  1. You see your class speed dial.
  2. You have an active ethernet connection (your codec screen should show an IP Address that isn't all "0"s).
  3. The K12 Data Center has updated your Zoom firewall rule for codec use.

 

Please email csel@northern.edu or call 605-626-3410 if you would like to set up a test connection.

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