Services A-Z (58)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

#

25Live

Room reservations

A

Access Database

Adobe Creative Cloud

Adobe Reader, Acrobat Pro, Photoshop, Illustrator, and more

AV Set Up and/or Professional Service Request

For events, meetings, presentations, and other special projects

B

Banner

ERP system used by BOR and all campuses

C

CampusLabs

Used for Student Opinion of Instruction (SOI)

Card Swipe Readers

Request access or report an issue for card readers, which can be found on doors, laundry, vending machines, and cash registers around campus.

Change Account Details

Request to change your account details.

Classroom and Conference Room Support

Report an issue or request training

Cognos Reports and Data Requests

Custom reports for Banner data

Computer Accessories

For issues/requests pertaining to a mouse, keyboard, monitor, docking station, web cam, or any other computer accessory.

Computer and/or Equipment Move

Moving technology equipment to new or existing rooms.

Computer Support and Maintenance

For general computer support.

Computer Upgrade

Upgrade an existing Faculty/Staff laptop, desktop, or monitor.

Computer/Laptop Repair

Repair services are available for NSU-issued devices and personal devices.

Connect to the Wi-Fi

Help with connecting to available Wi-Fi networks on campus.

Connect to the Wired Network

Help with connecting to a wired network on campus.

D

DegreeWorks

Academic advising, degree audit tool requests

Digital Signage and Campus TVs

Report an issue, request a new location, directory display, NSUtv

DocuSign

Quickly and securely collect signatures

Drupal

Web Content Management System

Duo Mobile

Request help with logging into your Northern account using DUO Push.

E

Email

Request an additional mailbox, access to distribution list, or report an issue.

Equipment Checkout

Checkout for all non-laptop equipment.

F

Faculty Services

Course Access, Course Mappings, Sandboxes, Quiz Requests, and Other Faculty Services

FlippingBook

Publish an interactive PDF online

Formstack

Form-building app with workflow options

G

General

For systems or questions not addressed in another service or offering.

Google Workspace

Google's collaborative apps

H

Help Logging In

For help logging into with your Northern account.

I

Imaging and Document Systems

ImageNow, Xtender, and Evisions

L

Laptop Checkout

Checkout a laptop for student, faculty, or staff use.

M

Microsoft Office/Office 365

Office for your computer and collaborative apps

Mobile Apps

Northern App, Navigate, Pulse, and Duo

myNSU Portal

N

Navigate

Student success, advising, and progress reports

Network File Storage

Request a file restore, request, or a storage increase.

New Application

New application for data transfers

New Hire Computer Setup

Request a device set up for a new hire.

O

Other Systems Support

Enrollment extract reporting. Data, reports, or database requests not listed as an individual service.

P

Panopto

Lecture capture and video recording

Phone and Voicemail

Deactivate your phone, report an issue, update your name, or submit a voicemail request.

Printers and Scanners

For installing, requesting, and troubleshooting printers or scanners.

Q

Qualtrics

Advanced survey tool

R

Report an Issue

Report an Issue/Outage

Any network issues or outages can be reported here.

Request Help or Training

Request New Account

To request a new account

Respondus LockDown Browser & Monitor

Secure quizzing and automated proctoring

S

Self-Service Banner (SSB)

Student registration, bill pay, and attendance confirmation. Faculty rosters and grade entry.

Software Contract Review

Software Installation

Instructions on how to download special software that NSU has available.

Systems Security

Includes all security requests and modifications for campus systems.

T

Turnitin

Plagiarism checker

V

Virus Detection and Removal

For concern of a virus or potential phishing emails.

VPN

Access campus systems and file storage from off-campus

Z

Zoom

Video conferencing